An agent that answers your customers on WhatsApp, written by Claude C…
You do not describe your agent, you let yourself be questioned ([Instagram reel Dd54z6to94B](https://www.instagram.com/reel/Dd54z6to94B/)). Then you test it by playing the customer, and only after that do you hand it a real number.
Why
A customer agent fails on what it does when it does not know, never on what it knows. You write a prompt “you are my shop's assistant”, plug it in, and the first customer who asks for a refund leaves with a promise you never made. This kit reverses the order. Claude Code interviews you about your trade, your tone, your hours and above all your refusals. Then you test by playing the customer yourself, with fake documents and fake voice notes. The real number comes last. The agent is not ready when it answers well: it is ready when it knows how to say “I'll pass this on”.
When
Phase: you answer the same customer questions on WhatsApp all day. Audience: a shop owner, freelancer or PM who wants to see the agent on a real channel, without writing code. ✅ You know it's your kit when Ten questions keep coming back in your inbox You can say what the agent may never promise (refund, deadline, off-list price) You can give an afternoon to the interview and the trial runs ❌…
Tools included
- Claude Code
- Whatsapp Agentkit